Frequently Asked Questions
β Are you a manufacturer or trader?
We are a professional manufacturer. We welcome video conferences to showcase our production capabilities if you are unable to visit in person.
β What are your main product lines?
We currently supply planetary gearboxes, harmonic gearboxes, steering gearboxes, RV cycloidal pin-wheel gearboxes, worm gearboxes, servo motors, stepper motors, electric cylinders, slides, and couplings.
β How can I select the most suitable gearbox for my needs?
Please provide your motor details, drawings, working conditions, load, output torque, speed, reduction ratio, and backlash. Our team will guide you step-by-step to find the right model.
β Can I obtain 3D and 2D technical drawings?
Yes, we provide standard drawings. Additionally, gearbox input sizes can be customized to match different motor specifications.
β Do you offer individual design services for custom requirements?
Yes, we provide individual product design services. Please note that specialized designs may involve mold development costs and design charges.
β What is your typical lead time for orders?
We maintain stock for many standard products. If stock is unavailable, the lead time is typically 15-20 days. Customized products may take slightly longer, though we remain flexible based on specific order requirements.